Adaptiv

Privacy Policy

Last updated: June 12, 2026

This explains what Adaptiv collects, why, who we share it with, and the control you have. We don't sell your personal information.

What we collect

  • Account info: your name, email, and how you signed in.
  • Quiz answers: what you tell us during the assessment, so we can build and personalize your plan.
  • Usage data: lessons completed, streaks, and how you interact with the product.
  • Practice content: what you type into the practice tools and the AI chat.
  • Payment info: handled by Stripe. We receive a record of the transaction and your subscription status, never your full card number.
  • Device and log data: IP address, browser, and similar technical information.

Why we use it

  • To provide the service: your plan, lessons, progress, and AI practice.
  • To process payments and manage your subscription.
  • To send you transactional email (receipts and account notices).
  • To send you marketing email, only with your consent, which you can withdraw anytime.
  • To improve the product and keep it secure.

AI processing

When you use the in-lesson AI practice, the text you enter is sent to our AI provider (via OpenRouter) to generate a response. Don't paste anything you wouldn't want processed by a third-party AI service.

Who we share it with

We share data only with the service providers that help us run Adaptiv, each bound to protect it:

  • StripePayment processing and subscription billing (US / global).
  • SupabaseDatabase, authentication, and file storage (EU or US region).
  • VercelApplication hosting and content delivery (Global edge).
  • CloudflareDNS, caching, and bot protection (Global edge).
  • OpenRouterAI model routing for in-lesson practice (US / global).
  • ResendTransactional email (receipts, account email) (US).
  • LoopsLifecycle and marketing email (US).
  • PostHogProduct analytics (EU region).
  • Google AnalyticsWebsite and advertising analytics (US / global).
  • SentryError monitoring (US).

We may also disclose information if the law requires it, or to protect our rights and users. We do not sell your personal information.

How long we keep it

We keep your data while your account is active and for a reasonable period afterward to meet legal, tax, and accounting needs. You can ask us to delete it sooner (see your rights below).

Your rights

Depending on where you live, you can ask to access, correct, delete, or export your personal data, and object to certain processing. Email privacy@adaptiv.example and we'll respond within the time the law requires.

For EU and UK users (GDPR)

We process your data to perform our contract with you (providing the service), to meet legal obligations, with your consent (marketing and non-essential cookies), and for our legitimate interests in running and improving Adaptiv. You can lodge a complaint with your local data protection authority.

For California users (CCPA/CPRA)

You have the right to know what we collect, to delete it, to correct it, and to opt out of sale or sharing. We do not sell personal information. To exercise these rights, email privacy@adaptiv.example.

Children

Adaptiv is for adults. We don't knowingly collect data from anyone under 18. If you believe a minor has given us data, email privacy@adaptiv.example and we'll remove it.

International transfers

Your data may be processed in countries other than yours, including the United States. We rely on appropriate safeguards for those transfers where the law requires them.

Cookies

We use cookies and similar technologies as described in our Cookie Policy. You control non-essential cookies through the consent banner and your account.

Changes and contact

We may update this policy and will tell you about material changes. Privacy questions go to privacy@adaptiv.example. Adaptiv, operated by Jad Ghazi, [BUSINESS MAILING ADDRESS].

Questions about this document? Email hello@adaptiv.example.